Contact us

Questions, bookings, information — we reply within 24h

Welcome to Location Vélo Annecy. We are here to answer all your questions about bike rental and routes, or to confirm your booking. Our team helps you choose the perfect bike for your adventure around Lake Annecy.

Feel free to reach us any way you like — we love direct, personal contact. By phone, email or in person at the shop, we will be glad to help!

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Quick call

04 50 45 60 61

Mon-Sun 9am-6pm

Email

info@location-velo-annecy.fr

Reply within 24h

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Shop

23 Faubourg Sainte Claire

400m from the lake

Info & Contact

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Shop
23 Faubourg Sainte Claire

74000 Annecy, France

400m from the lake · 400m from the station

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Phone

Available 7 days a week

Email

Reply within 24h max

Opening hours

Mon - Sun9h00 - 18h00
Jul - Aug9h00 - 19h00
Public holidaysCall to confirm

✅ Open all year round

Payment methods

✅ Credit card✅ ANCV holiday vouchers✅ Cash✅ Bank transfer✅ Apple Pay / Google Pay

✉ Send us a message

Use the form below for any question or request. We reply to every message within 24h — often much faster!

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    Our location

    📍 23 Faubourg Sainte Claire, 74000 Annecy — in the heart of the old town, 400m from the lake and 400m from the train station. Free parking on site, easy access by bike, on foot or by public transport.

    Frequently asked questions

    How do I book a bike?
    Three ways to book: online via Takamaka, by phone on +33 4 50 45 60 61, or directly at the shop. Online bookings are confirmed instantly.
    What are the rates?
    City bike from 16€ per half-day, e-bike 42€/day, Road/Gravel 59€/day, electric MTB 70-85€/day. Helmet, lock, repair kit and insurance included.
    What is your cancellation policy?
    Free cancellation up to 2 hours before your booking. Free rescheduling if you let us know 24h in advance.
    Do I need to bring ID?
    Yes, a valid ID is required, along with a security deposit (card or cash), returned when the bike comes back in good condition.